Terms of Service

Orders, Acceptance, and Pricing Errors

Your order is an offer to buy. It is accepted only when we ship it — not when you submit it, not when your card is authorized, and not when you receive an order confirmation. Until then we may decline or cancel any order, in whole or in part, for any lawful reason, including purchaser qualification, lot-release status, stock, shipping destination, payment review, or suspected misuse. If we cancel an order you have paid for, we refund it in full.

Prices, pack sizes, promotions, and availability may change without notice. If a price, discount, or product detail is published in error, we may cancel the affected order even after payment, and refund it in full. We are not obliged to supply at an erroneous price.

You authorize us to charge the payment method you provide for the order total, including shipping and any applicable taxes.

Shipping, Title, and Risk of Loss

We ship only within the fifty United States and the District of Columbia. We do not ship internationally, and we do not ship to PO Boxes, mail drops, freight forwarders, or package-forwarding services.

Title and risk of loss pass to the purchaser upon delivery of the shipment to the carrier. VSA BioScience is not the insurer of a shipment. Where a shipment is lost or damaged in transit we will assist with the carrier claim and may, at our discretion, replace or refund the affected item. Claim windows and the treatment of incorrect addresses are set out in the Shipping and Returns policy, which forms part of these terms.

Disclaimer of Warranties

Materials are supplied for laboratory research use only and are sold “as is”. To the fullest extent permitted by law, VSA BioScience disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No certificate of analysis, product description, or statement by any person creates a warranty beyond what is written here. We do not warrant that any material is suitable for any particular experiment, protocol, or application; determining suitability is the purchaser’s responsibility.

Limitation of Liability

To the fullest extent permitted by law, VSA BioScience’s total liability arising out of or relating to any order, material, or use of this site will not exceed the amount you paid for the specific item giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost research, experiment failure, business interruption, or the cost of substitute goods, even if advised that such damages were possible. Nothing in these terms excludes liability that cannot lawfully be excluded. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

Governing Law and Venue

These terms and any dispute arising out of them or out of any purchase are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules, and excluding the UN Convention on Contracts for the International Sale of Goods.

Before filing anything, you agree to contact support@vsabioscience.com and give us 30 days to resolve the matter informally. Most disputes end there.

If a dispute is not resolved informally, it must be brought exclusively in the state or federal courts located in Clark County, Nevada, and you and VSA BioScience each consent to the personal jurisdiction of those courts.

Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including carrier failure or suspension, supplier or laboratory delay, payment-processor action, natural disaster, epidemic, labour action, utility or network failure, war, civil unrest, or governmental or regulatory action.

General

If any provision of these terms is held unenforceable, the rest remain in effect and the unenforceable provision is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition, or sale of assets. These terms, together with the policies linked from this page, are the entire agreement between you and VSA BioScience regarding the site and your orders, and they supersede any prior understanding. You consent to receive notices and records from us electronically, at the email address on your account.

Agreement to These Terms

By accessing the site, creating an account, joining a launch list, submitting a review request, viewing COA records, or purchasing any approved material, you agree to these Terms of Service and any policies linked from this page. If you do not agree, do not use the site or request products.

Age and Purchaser Eligibility

The site is intended for users who are at least 21 years old and who are acting on behalf of a lawful research, analytical, institutional, biotechnology, or otherwise qualified laboratory purpose.

By creating an account, submitting an order request, or accepting these terms at checkout, you represent that you are a qualified professional or qualified research purchaser and that your requested materials are for lawful research purposes only.

Account creation or login does not guarantee a right to purchase. VSA BioScience may approve, reject, cancel, refund, or request more information for any order or inquiry.

Research-Use-Only Materials

Products are not food, drugs, cosmetics, dietary supplements, medical devices, compounded medications, pharmacy products, or consumer products. Products are not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition.

• No human or animal administration.
• No self-experimentation or consumer resale.
• No clinical, therapeutic, cosmetic, dietary, or veterinary use.
• No diagnosis, treatment, cure, mitigation, or prevention of disease.
• No use that violates federal, state, local, or international law.

Buyer Responsibilities

Buyers are responsible for determining whether a product may be lawfully purchased, possessed, stored, transferred, and used for the buyer's intended research purpose and jurisdiction. Buyers represent that materials will be handled only by trained and qualified personnel in an appropriate controlled environment.

Buyer agrees to indemnify and hold VSA BioScience harmless from claims, losses, liabilities, costs, damages, or expenses arising from buyer's misuse, misrepresentation, unlawful possession, unauthorized transfer, or use outside the research-use-only restrictions stated here.

Certificates and Product Information

COAs, purity information, batch notes, lot identifiers, and product descriptions are provided for documentation and quality-review purposes only. A certificate does not represent regulatory approval, medical suitability, or fitness for consumer, human, animal, dietary, cosmetic, or drug use.

Orders, Payments, and Availability

Product availability, displayed pricing, pack sizes, and shipping options may change without notice. Payment functionality may remain disabled until merchant approval, legal review, product review, batch-release status, and purchaser qualification are complete. Checkout requires account access, research-use attestations, acceptance of these Terms, and manual review before fulfillment.

VSA BioScience does not ship to PO Boxes. Orders may be canceled, held, or refunded if the shipping address, purchaser type, research field, jurisdiction, COA status, or intended use cannot be approved.

Refunds, Returns, and Chargebacks

Approved cancellations before fulfillment may be refunded. Due to chain-of-custody, storage, tampering, and documentation concerns, research materials may be ineligible for return after shipment. Fulfillment errors, damaged shipments, missing items, or documented carrier issues are reviewed under the Shipping and Returns policy. Buyer agrees to contact VSA BioScience support for review before initiating a chargeback or payment dispute.

Prohibited Activities

You may not misuse the site, attempt unauthorized access, submit false purchaser information, scrape account data, bypass review controls, resell products to consumers, or promote any product for human-use, animal-use, therapeutic, cosmetic, dietary, or medical purposes.

Intellectual Property

The VSA BioScience name, site design, graphics, product labels, copy, data structures, and other materials are owned by or licensed to VSA BioScience and may not be copied or reused without permission, except as allowed by law.

Disclaimer and Limitation of Liability

The site and materials are provided as available and without warranties to the fullest extent permitted by law. VSA BioScience is not responsible for unlawful, improper, unqualified, or off-label use of any material.

Changes to These Terms

VSA BioScience may update these terms by posting a revised version with a new last-updated date. Continued use of the site after an update means you accept the revised terms.